AI in UK Insurance Claims
Claims costs are at record levels, the regulator has named claims handling its top priority for 2026, and the first AI-fabricated claims are already on the record.
Briefings
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Briefings
One technology, one sector, one report — the regulatory pressure, the verified threats, and where the opportunity is actually defensible today. Free to read, built only on sources you can check yourself.
The discipline
Primary sources only
Every figure is checked against a regulator, trade body, ombudsman, legislation, or an operator's own statement. Where a widely-quoted statistic could not be sourced, it was left out — and the exclusion is stated in the briefing itself.
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Vendor statistics excluded on the record
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A new sector as each is researched and verified
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Artificial intelligence
AI across UK sectors
7 briefings
AI in UK Social Housing
Awaab's Law starts a legal clock the moment a landlord becomes aware of a hazard. The regulator, the Ombudsman and the sector's own flagship AI case study all say the constraint is data, not technology.
AI in UK Construction & Building Safety
The golden thread is a legal duty with no named technical standard attached to it. The standard the duty needs already exists — ISO 19650, seven years in the making — and is compelled for public sector clients and optional for everyone else. 74% of architecture professionals use BIM; 36% describe that as conforming to the standard.
AI in UK Energy Retail
Satisfaction is at a record high and complaints at their lowest since 2022, while debt hits £4.79bn and arrears without a repayment plan run at three times managed debt. Ofgem has twice this year found the customer record itself unreliable — and that record is what an AI system would learn from.
AI in UK Grocery Retail
Four regulators hold a position on AI in or around this sector and none is aimed at its largest deployments. Facial recognition is reaching around two hundred stores on the strength of a two-store trial, while machine learning forecasting already sits inside a statutory duty requiring due care, consultation and an explainable basis.
AI in UK BioTech
UK biotech venture investment hit a five-year high in Q2 2026. One company's round accounts for three quarters of it, the MHRA is now receiving AI-drafted inspection responses that cite guidance which doesn't exist, and four named companies' outcomes over two years run from a verified drug-discovery success to outright absorption into a US competitor.
AI in UK HealthTech
The same AI ambient-voice product was measured twice in 2026 — once by the NHS as a productivity gain, once by the regulator as a source of undetected errors. The £10bn rollout is built on the first measurement, and nothing yet exists to count what the second one found.
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Collaborations
Built with people who work inside the sector
Some briefings are co-authored with a named industry practitioner — someone working inside the sector, credited by name, whose operational knowledge goes beyond what desk research alone can verify. The discipline doesn't change: primary sources only, confidence marked on every claim, exclusions stated in the document itself.
When the Model Said It Was Fine
The US has just excluded agentic AI from its flagship model risk framework. European supervisors have answered by restating the frameworks they already have. A joint examination of the discipline financial services built to govern models — and why, on its own terms, it no longer reaches what AI now deploys.
Why these exist.
Almost every published statistic about AI in a given sector is produced by a company selling AI into that sector. A briefing that repeats those numbers is indistinguishable from the vendor material a senior stakeholder already ignores.
Each report is built the other way round: primary sources first, confidence marked on every claim, exclusions named in the document itself. The reader is assumed to know their sector well and their AI options less well — and to check one figure before trusting the rest.
Take the one for your sector. If it isn't here yet, ask.
What's coming
The first tranche covers AI, sector by sector, across UK financial services, housing, public services, and beyond. Later tranches will take the same discipline to other emerging technologies as they reach the same bar: a named regulator, a public evidence base, and a real human consequence.
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