Sector
Retail
A shopper is stopped at a self-checkout and told they have been identified.
1briefing
1essay
The same failures, wherever you look
Different sector. The same failures.
Nine patterns, traced across fifteen sectors and 57 essays.
Read
Start with the evidence.
One essay
Use
How to Assert Ownership of Your Digital SelfFor when you realise the version of you that platforms hold is more detailed, and more valuable, than the one you’d choose to show anyone.
Asserting Your Data RightsFor the moment you click “Accept All” without reading past the first line, and want to change that.
How to Manage Your Algorithmic ReputationFor when you realise the profile shaping what you see was never one you agreed to.
Something to do about it.
How to Assert Ownership of Your Digital SelfFor when you realise the version of you that platforms hold is more detailed, and more valuable, than the one you’d choose to show anyone.Asserting Your Data RightsFor the moment you click “Accept All” without reading past the first line, and want to change that.How to Manage Your Algorithmic ReputationFor when you realise the profile shaping what you see was never one you agreed to.
Work with me
Done before, in retail.
- Reviewof a retailer’s whole transformation programme, as independent adviser to its CTO.Food retail
- 30%less technical debt in a European food retailer’s programme, advising its CTO.Food retail